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SHIPPING
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We ship worldwide!
If you're having problems with your delivery, please send an email to loyslaundry@hotmail.com or an Instagram dm to @loys.laundry
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DELIVERY TIME
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We aim to ship your package within 5 business days.
The expected delivery time within the Netherlands is 2-3 working days and 7-14 days if the package is sent to another country.
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SHIPPING COSTS
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€5,95 within the Netherlands.
€8,95 to another country.
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RETURN POLICY
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All sales are final and we do not accept returns.
However, if for some reason your item arrives damaged, we can arrange a return.
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How to return your item?
1. Send an e-mail to loyslaundry@hotmail.com with your name, the name of your item, the reason for your return, and a picture of the damage.
2. Repack your item and include your name in/on the package so that we know it's yours (otherwise we do not know where to refund the money).
3. Buy a shipping label (you have ti cover the return costs yourself).
4. Send the package to:
Cedrique Loyson
Oude Spiegelstraat 4-
1016BM Amsterdam
the NetherlandsThe package must be send directly to this address as we won't be able to pick it up at a kiosks or post office. Please keep in mind that the package's arrival is entirely your responsibility. Therefore, we recommend you to obtain a track and trace number!
5. Once we have received your return, you will receive an email. Then, it can then take up to 10 working days to receive your refund.